Resume

Copywriter/Content Manager, Cash App; Remote — 2020 – Present

Writer for Cash App customer service team. Creating style guides, technical article templates, help articles, and video content. Managing internal communications and internal websites.

Writer, Apple; Remote — 2005 – 2020

Customer stories for Apple Pro (creatives) and Apple Enterprise. Newsletters, sales and marketing collateral, software manuals, and product guides.

Writer, Adobe; Remote — 2012 – 2020

Copy and other marketing materials for adobe.com and customer stories for Adobe online magazines.

Writer/Video Producer, Mozilla; Portland, OR — 2017 – 2019

Articles for Mozilla Internet Frontier and Hacks blogs, Firefox web copy and YouTube videos. Digital ads for Firefox Developer Edition.

Writer/Video Producer, Puppet; Portland, OR — 2016 – 2017

Created a series of instructional videos about the Puppet IT automation scripting language and edited videos from Puppet Conference 2016. Wrote blog articles, marketing emails, and white papers.

Marketing Content Manager, BendBroadband; Bend, OR — 2012 – 2014

Managed marketing campaigns and created print materials, digital ads, and television commercials. Maintained website and managed email newsletter.

Marketing Content Manager, Alchemy Solutions; Bend, OR — 2011 – 2012

Managed redesign of company site and oversaw content rebrand. Managed and digital/social marketing campaigns. Crafted web copy, press releases, case studies, and white papers. Created still and motion graphics for the web.

Writer, B+H Photo; Remote — 2007 – 2009

Photographer profiles and technical articles for B&H Student Buyer’s Guide, comprehensive Photography Lighting Guide.

Writer, Logitech; Remote — 2006 – 2007

Consumer product copy and feature-length technical articles for Logitech website. Press releases for Logitech U.S.

Staff Writer/Photographer, Solano Magazine; Fairfield, CA — 2005 – 2006

Features, profiles, reviews, travel pieces, and articles about local issues.

Reporter, Benicia Herald Newspaper; Benicia, CA — 2002 – 2004

Two stories a day, plus news briefs. Covered schools, local politics, and the arts. Also assisted with design and print production.

EDUCATION

San Francisco State University, San Francisco, CA — BA Journalism, 2000

Solano Community College, Suisun, CA — AA Liberal Arts, 1997

SKILLS

Writing/editing (25y), journalism (20y), digital video/photography (15y), video editing (15y), project management (10y), digital marketing (10y), SEO (15y)

SOFTWARE

Google suite, Microsoft suite, Adobe Creative suite, WordPress, HTML, CSS, PHP, Javascript, Jira, Salesforce, Contentful, Asana, Pardot, Eloqua, and many more.

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